COVID-19 has changed the customer experience and made digital interactions with consumers more important than ever. However, in today’s environment where clients want thoughtful customization and quick turnarounds, how can brands keep up?
Our Chief Innovation Officer, Mike Gadsby, recently expanded on the three customer experience trends that marketers should now embrace in Target Marketing.
Read on
About O3
O3 helps organizations unlock growth and streamline operations through smart strategy, human-centered design, and integrated technology. We’re also the force behind the 1682 Conference, where leaders explore how AI shapes profit and process. Learn more about our work and innovation.